Website Security and Support

Our WordPress Website Security and Support Plans have you covered.

We take the hassle out of running your WordPress website by providing fully managed Security and Support Plans to ensure you are always up to date, patched against any vulnerabilities, optimised for performance and fully supported. We will quickly diagnose any problems and establish the best way to get your website back up and running. Our plans will provide you with peace of mind – just think of us as an extension of your team.

SAFE UPDATES

We safely apply all WordPress core, website theme, WooCommerce and installed plugin updates as they are required on your site.

SECURITY MONITORING

Our security tools monitor your website 24/7 to protect against malware, and to clean up any issues that may arise.

OFF SITE BACKUPS

We back up your website to remote, encrypted servers to ensure your content will be safe and secure.

WORDPRESS BUG FIXES

We will diagnose and fix any issues or bugs that may occur with your website and take care of them ongoing.

UPTIME MONITOR

Feel secure with constant monitoring from multiple remote geographical locations with SMS alerts if your site goes down.

INCLUDED SUPPORT

Most plans include an allocation of website developer and content management support to take the hassle out of running your site.

The right mix of website security and developer support for your business.

WEBSITE SECURITY ELEMENTS

• Website Issues and Troubleshooting
• WooCommerce Troubleshooting and Updates
• WordPress Core Updates
• Website Theme and Plugin Updates
• Daily Website Backups
• Website Performance Monitor
• Site Uptime Monitor and Alerts

WEBSITE SUPPORT ELEMENTS

• Website Developer Support*
• Page Content and Image Updates
• Commerce Content Management
• Blog and Post Content Management
• WordPress Consulting (pick our brains)
• Plugin Audits and Installation
• UI Changes and Troubleshooting

Choose a plan to suit your needs

We also include developer and content management support, allowing you to take advantage of our team of WordPress experts. Simply choose the most suitable Website Security and Support Plan for your needs.

Basic
The security you need
for peace of mind.
  • Monthly Wordpress Core, Theme and Plugin Security Updates
  • Weekly Secure Off-site Backups
  • Direct Access to Phone Support
  • Annual Billing
  • Minimum 12 Months
  • $70
    PER MONTH
ENQUIRE NOW
Standard
Security plus support when
you need it most.
  • Monthly Wordpress Core, Theme and Plugin Security Updates
  • Daily Secure Off-site Backups
  • Direct Access to Phone Support
  • 24/7 Uptime Monitoring
  • 3 Bug Fixes Per Month
  • 2 Hours
    Web Developer Support
  • Monthly Billing
  • Minimum 6 Months
  • $250
    PER MONTH
ENQUIRE NOW
Manager
Full security plus
a little extra support.
  • Bi-Weekly Wordpress Core, Theme and Plugin Security Updates
  • Daily Secure Off-site Backups
  • 24/7 Access to our Support Portal
  • 24/7 Uptime Monitoring
  • 10 Bug Fixes Per Month
  • Website Health Audit at Onboarding
  • Daily Scans for Malware
  • Malware Removal Included
  • Site Security Firewall
  • Site Speed Optimisation
  • 5 Hours
    Web Developer Support
  • Monthly Billing
  • Minimum 6 Months
  • $500
    PER MONTH
ENQUIRE NOW
Growth
Full security plus support
to manage growth.
  • Weekly Wordpress Core, Theme and Plugin Security Updates
  • Hourly Secure Off-site Backups
  • 24/7 Access to our Support Portal
  • 24/7 Uptime Monitoring
  • Unlimited Bug Fixes Per Month
  • Website Health Audit at Onboarding
  • Daily Scans for Malware
  • Malware Removal Included
  • Site Security Firewall
  • Site Speed Optimisation
  • Monthly Report (upon request)
  • 10 Hours
    Web Developer Support
  • Monthly Billing
  • Minimum 6 Months
  • $750
    PER MONTH
ENQUIRE NOW
Basic
The security you need
for peace of mind.
  • Monthly Wordpress Core, Theme and Plugin Security Updates
  • Weekly Secure Off-site Backups
  • Direct Access to Phone Support
  • Annual Billing
  • Minimum 12 Months
  • $70
    PER MONTH
ENQUIRE NOW
Standard
Security plus support when
you need it most.
  • Monthly Wordpress Core, Theme and Plugin Security Updates
  • Daily Secure Off-site Backups
  • Direct Access to Phone Support
  • 24/7 Uptime Monitoring
  • 3 Bug Fixes Per Month
  • 2 Hours
    Web Developer Support
  • Monthly Billing
  • Minimum 6 Months
  • $250
    PER MONTH
ENQUIRE NOW
Manager
Full security plus
a little extra support.
  • Bi-Weekly Wordpress Core, Theme and Plugin Security Updates
  • Daily Secure Off-site Backups
  • 24/7 Access to our Support Portal
  • 24/7 Uptime Monitoring
  • 10 Bug Fixes Per Month
  • Website Health Audit at Onboarding
  • Daily Scans for Malware
  • Malware Removal Included
  • Site Security Firewall
  • Site Speed Optimisation
  • 5 Hours
    Web Developer Support
  • Monthly Billing
  • Minimum 6 Months
  • $500
    PER MONTH
ENQUIRE NOW
Growth
Full security plus support
to manage growth.
  • Weekly Wordpress Core, Theme and Plugin Security Updates
  • Hourly Secure Off-site Backups
  • 24/7 Access to our Support Portal
  • 24/7 Uptime Monitoring
  • Unlimited Bug Fixes Per Month
  • Website Health Audit at Onboarding
  • Daily Scans for Malware
  • Malware Removal Included
  • Site Security Firewall
  • Site Speed Optimisation
  • Monthly Report (upon request)
  • 10 Hours
    Web Developer Support
  • Monthly Billing
  • Minimum 6 Months
  • $750
    PER MONTH
ENQUIRE NOW

Are you ready to make something happen?

Then we’d love to hear from you! Simply fill in our contact form and we’ll get back in touch with you as soon as possible to discuss your project.